Office of Inspector General (OIG) Report "What's Up with Mail? How Mail Use is Changing Across the United States"

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Click Here to Access the Office of Inspector General (OIG) Report "What's Up with Mail? How Mail Use is Changing Across the United States"

From the report:

To better understand the changing dynamic of traditional mail use among Americans and look closer at the local peculiarities of mail use, the OIG has analyzed mail volume of 3-digit ZIP Code areas, larger regions, and statewide areas, considering characteristics of the residents, population density, and income.

Highlights

  • The overall rate of mail volume decline has slowed substantially in recent years.
  • For all mail categories in this study, volume declines vary widely by state and region, but the difference between the highest- and lowest volume states is narrowing.
  • States and regions with lower volumes are also generally showing the slowest rates of decline.
  • Business-to-consumer (B2C) mail like FCMPresort and Marketing Mail continues to be important to the Postal Service, making up 78 percent of total mail volume in 2015.
  • Residents of high-income areas receive substantially more FCM-Presort and Marketing Mail per adult.
  • Residents of rural areas receive less FCM-Presort and Marketing Mail per adult than residents of other areas, especially higher-density suburbs.