Office of Inspector General (OIG) Report "Step into Tomorrow: The U.S. Postal Service and Emerging Technology"

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Office of Inspector General (OIG) Report "Step into Tomorrow: The U.S. Postal Service and Emerging Technology"

USPS: The U.S. Postal Service and Emerging Technology

Click Here to Access the Office of Inspector General (OIG) Report "Step into Tomorrow: The U.S. Postal Service and Emerging Technology"

Over the past 10 years, the U.S. Postal Service’s Office of Inspector General (OIG) has produced more than 30 white papers on technology-related topics. These papers were grouped into four categories: mail innovations, data analytics, autonomous technologies, and intelligent infrastructure.

In this body of work, the USPS sought to identify ways new technologies could increase efficiency in postal operations, provide a better customer experience, generate new revenue, or keep the Postal Service relevant in the digital age.