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OIG report
Office of Inspector General (OIG) Report: Assumptions and Metrics Underlying the Delivering for America 10-Year Plan Resource Guide
The Postal Service Office of Inspector General is an independent entity with an Inspector General that reports directly to the USPS Governors. The OIG provides essential oversight of the Postal Service.
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Office of Inspector General (OIG) Report "Semiannual Report to Congress 2022" Resource Guide
The Postal Service Office of Inspector General is an independent entity with an Inspector General that reports directly to the USPS Governors. The OIG provides essential oversight of the Postal Service.
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Electric Delivery Vehicles and the Postal Service
Office of Inspector General (OIG) Report "Electric Delivery Vehicles and the Postal Service" Resource Guide
The Postal Service is poised to refresh its delivery fleet at a moment when electric vehicle technology is rapidly advancing. Battery ranges are improving, and battery costs are declining. The agency’s decision to electrify a portion — or all — of its delivery fleet is a far-reaching decision that will impact its employees, operations, and services for decades to come.
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Office of Inspector General (OIG) Report "Five Year Strategic Plan"
Office of Inspector General (OIG) Report "Five Year Strategic Plan" Resource Guide
This year, the OIG celebrates twenty-five years of ensuring efficiency, accountability, and integrity in the Postal Service.
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Office of Inspector General (OIG) Report "Step into Tomorrow: The U.S. Postal Service and Emerging Technology"
Office of Inspector General (OIG) Report "Step into Tomorrow: The U.S. Postal Service and Emerging Technology" Resource Guide
The Postal Service has focused its implementation efforts on two technology categories: mail innovations and data analytics tools. Making effective use of new and emerging technologies, as well as successfully addressing the challenges to innovation will enable the Postal Service to become a more efficient organization that exceeds its customers’ expectations.
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OIG Report Marketers’ Perceptions of Informed Delivery and Informed Visibility
Office of Inspector General (OIG) Report "Marketers Perceptions of Informed Delivery" Resource Guide
The Postal Service has created two tools that it advertises as helping facilitate mail’s inclusion in omnichannel advertising: Informed Delivery (ID) and Informed Visibility (IV). Both can improve the value of mail for marketers by providing a gateway to digital communications channels.
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Office of Inspector General (OIG) Report "Vote by Mail and the Postal Service" Resource Guide
Vote by mail plays an important role in the U.S. elections. The Postal Service works diligently to ensure the process runs smoothly.
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Office of Inspector General Report "Generation Z and the Mail" Resource Guide
Because Generation Z is familiar with the USPS, the Postal Service seeks ways to educate and boost awareness of mail.
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2019 EMA US Mailing Industry Job Study
EMA Mailing Industry Job Study Resource Guide
The 2019 EMA Mailing Industry Job Study reveals the Mailing Industry’s strong impact.
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OIG Advertising Effectiveness and Age
Office of Inspector General Report "Advertising Effectiveness and Age" Resource Guide
This report examines the impact age has on digital and physical advertisements.
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OIG Tuned In: The Brain’s Response to Ad Sequencing
Office of Inspector General Report "Tuned In: The Brain’s Response to Ad Sequencing" Resource Guide
This report examines the brain's response to physical and digital ads.
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OIG Using Mail to Build Brands
Office of Inspector General Report "Using Mail to Build Brands" Resource Guide
This report examines how the use of direct mail can drive brand recall.
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Global Envelope Alliance report on direct mail and e-commerce
GEA and IPC Report: Direct Mail and E-Commerce Resource Guide
This report highlights the positive impact direct mail can have on e-commerce.
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OIC RARC USPS report on direct mail
Office of Inspector General Report "A New Reality: Correspondence Mail in the Digital Age" Resource Guide
This report examines the potential risks and opportunities facing correspondence mail.
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Row of mail boxes
EMA Commissioned Study: "Assessing the Future of the U.S. Mailing Industry" Resource Guide
This EMA commissioned study assesses the impact of a potential postal rate increase as proposed by the Postal Regulatory Commission (PRC).
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Map of United States with mail density icons
Office of Inspector General (OIG) Report "What's Up with Mail? How Mail Use is Changing Across the United States" Resource Guide
To better understand the changing dynamic of traditional mail use among Americans and look closer at the local peculiarities of mail use, the OIG has analyzed mail volume across the United States.
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Office of Inspector General (OIG) Report "Assessing Marketers' Barriers to Direct Mail" Resource Guide
Direct mail has long been an effective form of advertising, offering marketers a way to reach customers.
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USPS Mail Moments: 2016 Review Resource Guide
The USPS commissioned Summit Research to conduct a study on 2016 Mail Moments.
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Media Usage Survey 2016 by Target Marketing Resource Guide
An annual report analyzing marketing investments in terms of budgets, media, tools and strategies.
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Direct Mail: Integral to the Marketing Mix Resource Guide
InfoTrends data on how the envelope is integral to the direct mail campaign, as presented at the 2016 Envelope Manufacturers Association conference.
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Two Sides Survey: Reading from Paper or Reading from Screens Resource Guide
Two Sides, a global nonprofit organization created to promote the responsible production, use and sustainability of paper and print, commissioned a survey on consumer reaction to the switch from paper-based to digital media
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American Attitudes on Paper report
Access for All: American Attitudes Regarding Paper & Digital Information Resource Guide
Consumers for Paper Options commissioned a survey on attitudes toward efforts by the government and private sector to transition consumers to digital formats.
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Office of Inspector General (OIG) Report "Enhancing Mail for Digital Natives" Resource Guide
The Office of the Inspector General (OIG) commissioned research of Digital Natives to better understand current uses and perceptions of mail, and reactions to digitally interactive and well-design mailpieces.
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